Confirm eligibility first
We check your category, address type, and setup so you don’t burn a verification attempt on something that was never going to pass.
Verification has become one of the hardest parts of getting listed on Google. We guide you through it — or handle it with you — and resolve failed verifications with a Platinum Google Product Expert.
Google has tightened verification hard — especially video. Most businesses aren’t doing anything wrong; they just don’t know what Google is checking for. Common sticking points:
We check your category, address type, and setup so you don’t burn a verification attempt on something that was never going to pass.
Exactly what to film, in what order, and what Google is actually looking for — so a live or recorded video verification passes the first time.
Denied or looping? We diagnose why and re-approach it the right way, with a Platinum Product Expert on the appeal.
Kevin Pauls is a Platinum Google Product Expert — a credential held by only a handful of people worldwide. When verification won’t budge, that expertise is what gets it unstuck.
More about the credential →Usually it’s a mismatch Google’s systems flag — an ineligible address type, a category that triggers extra scrutiny, inconsistent business info, or a video that didn’t show what Google needed. We identify which one it is before trying again.
Yes. Video verification is where most businesses get stuck. We walk you through exactly what to capture — signage, location, equipment, and proof you operate there — so it passes.
No. A denial isn’t always final. We review what happened and, where appropriate, take a documented appeal to a Platinum Google Product Expert’s contacts and processes.
No. Verification help is a standalone priority service. Tell us your situation in the form and we’ll point you to the right path.
Tell us where verification is stuck and we’ll get on it fast. The more detail, the quicker we can pinpoint it.